Shipping and Returns
We offer FREE SHIPPING on all order of $100+. All orders are shipped the following business day. Standard shipping usually takes 3-6 days depending on your location. 2-3 Day Delivery is also available by choosing Express Shipping at checkout. All our orders are shipped from our warehouse located in Montreal, Canada.
We hope that we can be part of your daily recovery routine to help you feel and perform better. However, if you are not satisfied with your product, we offer a 30-day money-back guarantee and you will receive 100% of your money back.
Please note that we do not cover shipping costs for returns.
Any items that are returned to us in a damaged or in less than perfect condition may not be accepted and may be sent back to the customer. Please make sure to contact us before returning an item. Unidentified returns may be returned to the sender.
All accepted returns are processed within 3-5 business days to the original method of payment. With our 30-Day Money-Back Guarantee, you will be credited 100% of the amount.
Please note, items should not be returned to us without prior notice. All return must be approved by our support team. Items returned to us without prior notification may not be refunded.
FAULTY OR DAMAGED ITEMS
Shipping costs to return items that are incidentally delivered in a damaged or in a faulty condition due to shipping hazards will be covered and free of charge to customers.
Items must be returned to us at our warehouse address within 30 days of delivery in order to qualify for a full refund. Items received after this time will not be accepted.
HOW TO RETURN AN ITEM
To return an item for an exchange, or a refund please contact firstname.lastname@example.org to request your return.